Retourneren

Returning orders is, of course, possible *. 
Here's how to proceed:
  1. (A) Call us and let us know the reason for your return. If you have the order number available, (B) you can also send an email to retouren@signothetimes.nl stating the reason for returning the goods.
  2. Include a copy of your email (including the original packing slip) in the box with the product you wish to return.
  3. Ensure that the goods are packed securely to prevent any damage during transportation.
  4. Once we have processed your return, we will contact you to finalize the process.
* Please note the following guidelines:
  1. Please be aware that you are responsible for the return of the goods, including packaging and transportation. We cannot accept damaged materials caused during the return shipping.

  2. The following types of materials are NOT eligible for return:
    a: Special offers
    b: Materials specifically purchased for specific (installation) projects
    c: Clearance items
    d: Materials whose warranty has expired

  3. When you receive your order, please check first to ensure that you have received the correct product and that it meets your expectations. Do not use the product immediately and contact us later. This will only make the resolution process more difficult. We can only accept goods in perfect condition as originally delivered by us.
Contact


SIGN O' THE TIMES BV  •  De Donge 7
5684 PX Best  •  The Netherlands
Phone: +31 499 375 500  •  Email

Office hours : Mon-Fri 8:30-17:00  
Counter sales:  Mon-Fri  9:00-15:00
Orders staring from € 250,- ex. VAT
no € 17,50 small order charge (in NL).
Click here for more info on shipping costs.

© Copyright 2024 Sign o' the Times. All rights reserved. Powered by Sana Commerce.
Contact
SIGN O' THE TIMES BV  •  De Donge 7  •  5684 PX Best  •  Nederland
Phone: +31 499 375 500  •  Email

Office hours: Mon-Fri 8:30-17:00  •  Counter sales: Mon-Fri 9:00-15:00
Orders from € 250,- ex. VAT no € 17,50 small order charge (in NL).
Click here for info on shipping costs.
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© Copyright 2024 Sign o' the Times. All rights reserved. Powered by Sana Commerce.